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If you have questions or need more information, we’re here to help. Start your journey today! We’ll get you where you want to be.

Talk to us Now

During business hours, here is how you connect with us.

Care 2 Connect

Connect with our Caring Team through Care 2 Connect Chat, your way. Chat and Video Call.

Visit a Banking Center​

See Locations

Fidelity Bank Headquarters
9 Leominster Connector
Leominster, MA 01453
978-870-1306

Client Care Center

Tel: 800-581-5363

Monday – Friday
8:00 a.m. – 6:00 p.m.

Saturday
8:30 a.m. – 2:00 p.m.

Report a Lost or Stolen Debit Card

If your ATM/Debit card has been lost or stolen, please call us as soon as possible.

During normal business hours:
800-581-5363

After business hours:
800-472-3272

Connect With Us Anytime

Need assistance outside of business hours? Fill out the form below, and our team will get back to you as soon as possible.